Before the visit…

New Clients can contact me via the contact page. I promise to get back to you as soon as it is possible for me to do so. We will arrange for no obligation call, and a visit. This will give us both an opportunity to get to know each other and learn about your horse’s situation and needs. I will provide you with information about my practice and answer any questions within the area of my competence. It is my preference to build long-term, trust-based relationships with my clientele.

A small reminder that responsibility for the wellbeing of the equine always remains in the hands of the owner. As a Natural Horse Care Practitioner, I do not treat, nor diagnose the horse. My efforts are focused on applying preventative measures based on the Four Pillars of Natural Horse Care. 

In preparation for the visit please ensure suitable working space is available, and the horse is prepared for the work ahead. Clean and dry working conditions are a must, very wet and muddy feet will most likely meet with rejection. 

If you have any concerns, questions or suggestions please feel free to reach out. We can arrange for a call, or you can drop me a message.

Travel

FREE LOCAL CALL-OUT within 15 miles of Leamington Spa.

Travel cost for commercial commutes after 15 miles is 0.50p/ mile – conditions apply.

Payments

Payments are always made before or on the day of consultation, or the trimming session. Late/no payments will result in the termination of my services. I always accommodate for emergency situations, please contact me directly if you have to cancel your appointment due to unforeseen circumstances. 

You can pay via the payment portal provided on the website.

Cancellation

Please be reminded for a good working relationship I will need 48 hours’ notice or at least 24 hours before I am due at your venue. 

If for any reason you are experiencing an emergency it is advisable to contact me as soon as you can, but before I am due to depart. Appointments not cancelled will not be re-booked.